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Terms & Conditions
Last updated September 2026. The simple, fair terms behind every Fernlight session.
Our services
Fernlight Counseling provides aquatic therapy, psychotherapy and pediatric therapy delivered by credentialed professionals. Treatment plans are agreed with you before care begins and reviewed regularly.
Bookings and payment
Sessions can be booked online or in person. Online payments are taken securely at checkout; your booking is confirmed once payment clears. Prices shown include all assessments and materials for the session.
Cancellations
Rearrange or cancel free of charge up to 24 hours before your session. Later cancellations are charged at half the session fee, because your therapist reserved that time for you.
Website use
Content on this site is for information and is not medical advice. If you are in crisis, please contact your local emergency service or crisis line immediately rather than waiting for an appointment.